Has anyone had trouble withdrawing funds from Trustly Casino?

TrustlyWithdrawalOnline CasinoPayouts

Registration:
30.01.2021
Messages: 746

Alex_Pro Topic author

03.01.2025 20:23

I've been playing at Trustly for a few weeks now and I really enjoy the selection of games they offer. However, I'm getting nervous about the withdrawal process. My last withdrawal was delayed by almost a week, and customer service was hard to reach. Could someone here share their recent experiences with withdrawing money? I'm specifically interested in knowing if the payout process is generally reliable and how long it usually takes to see the funds hit my bank account. Any advice on maximizing my withdrawal speed would be greatly appreciated.

16 Answers

17.01.2024
Posts: 476

SystemRoot

22.02.2025 23:49

Mine was fast, like 3 days max. Just use a different payment method maybe?

05.05.2023
Posts: 610

BlueSpark

29.03.2025 18:13

I had a similar experience. The initial payout was fine, but getting the funds cleared by the bank took forever. It's not always the casino's fault, unfortunately. Be patient and keep checking your bank's transaction history.

23.11.2022
Posts: 1170

WebMaster

30.03.2025 00:10

Seriously, don't trust them with big sums. I waited over 10 days and then they asked for tons of verification documents. It was a nightmare.

03.12.2023
Posts: 589

SilentAssassin

07.05.2025 04:42

I recommend sticking to crypto withdrawals if you can. It seemed much more reliable and faster than traditional bank transfers for me.

10.06.2022
Posts: 1499

WebMaster in response

07.06.2025 18:42

Did you try contacting them via live chat first? Sometimes that gets you a faster response than email, even if it's still frustrating.

29.12.2021
Posts: 803

Bishop_A in response

12.07.2025 01:46

Totally agree with the payment method suggestion. I used PayPal and it was delayed, but when I switched to a direct debit card withdrawal, it cleared in under 48 hours. It really made a difference.

01.03.2025
Posts: 83

Gorman_S

02.08.2025 02:04

It's all about the minimum withdrawal threshold. If you keep withdrawing small amounts, they might flag your account for extra security checks, which slows everything down.

26.01.2025
Posts: 1296

ServerAdmin

06.08.2025 17:26

I've heard from multiple sources that they often delay payouts when they are running a big promotion. It's a known pattern, unfortunately. Just plan for longer wait times.

01.12.2022
Posts: 370

Apone_A in response

10.08.2025 20:00

Hey, I got mine in 5 days. It was okay. Maybe it depends on your bank's processing time too.

06.03.2025
Posts: 1479

Teacher_C in response

08.10.2025 21:17

To piggyback on the payment method idea: I found that using a linked debit card that isn't directly tied to my primary checking account helped bypass some of the usual delays. It was a workaround, but it worked for me.

11.04.2023
Posts: 361

Wierzbowski_T

27.11.2025 01:55

Be careful about the 'maximize speed' advice. Sometimes trying too hard to rush it can trigger fraud alerts, which is the opposite of what you want.

01.04.2025
Posts: 621

SpeedDemon

11.12.2025 23:13

Long story short: it's hit or miss. Some people say it's instant, others say it takes weeks. I think the payout speed is highly variable and depends on external factors, not just the casino.

19.01.2025
Posts: 182

David_C

04.01.2026 01:29

Customer service is useless. They just give you automated responses and tell you to wait. Just accept that the payout process is slow and plan accordingly.

02.10.2024
Posts: 1366

RgbLife

29.01.2026 07:26

I waited 7 days and then I had to submit proof of identity and proof of address again, even though I had done it last month. It's exhausting. Keep all your documents ready.

20.06.2025
Posts: 35

CrystalVortex

09.02.2026 11:03

Don't get too attached to the casino. Treat it as entertainment and only withdraw what you are comfortable losing, okay? It's better for your peace of mind.

19.03.2023
Posts: 309

LogiPro

03.04.2026 03:31

I think the issue is that they use a third-party payment processor, which adds layers of delay. It's not really Trustly's fault, but it's frustrating nonetheless. Just assume a minimum of 5-7 business days.

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