Home » Topics
Anyone else having trouble with the withdrawal process at the mill.casino?
withdrawalcasinosupportmill.casino
Registration:
23.04.2022
Messages: 475
23.04.2022
Messages: 475
Shadow Topic author
25.01.2025 04:07
I've been playing on the mill.casino for about two months now, and I finally hit a big win yesterday. I tried to initiate a withdrawal of about $500, but the system kept giving me an error message about verification. I followed all the steps, including uploading my passport and bank statements, but nothing seems to move forward. Has anyone successfully withdrawn recently? I'm worried if I need to contact support again, it will just take forever. Any tips on what I should do next?
14 Answers
06.05.2024
Posts: 87
Posts: 87
20.12.2024
Posts: 518
Posts: 518
02.09.2021
Posts: 1150
Posts: 1150
I had a similar issue last month. They insisted on a notarized copy of my bank statement, even though the platform claimed it wasn't necessary. It took nearly two weeks, and I had to escalate the ticket through a different channel than the standard support chat. Make sure you are following their official escalation procedure, and document every single interaction, including timestamps and agent names. Don't just rely on the chat widget. Also, check if they have a dedicated email for finance or compliance, as those often bypass the general support queue. If you are dealing with a high amount, sometimes calling a physical support number (if they provide one) is more effective than digital submissions.
12.12.2023
Posts: 246
Posts: 246
03.03.2023
Posts: 1355
Posts: 1355
29.10.2022
Posts: 370
Posts: 370
22.06.2025
Posts: 305
Posts: 305
04.05.2025
Posts: 1434
Posts: 1434
Are you sure you uploaded the correct documents? Sometimes they reject the passport because the photo quality is too low, or the bank statement doesn't clearly show your name matching the account name. Double-check the exact requirements listed on their withdrawal page, and if possible, get a friend to review your uploads for clarity.
26.09.2023
Posts: 542
Posts: 542
18.05.2024
Posts: 494
Posts: 494
28.11.2023
Posts: 793
Posts: 793
I think you should follow up with a formal email, not just the chat. When I sent a detailed email summarizing my attempts, including screenshots of the errors, it prompted a different, higher-level support team to take over. They were much faster than the general chat support. Also, make sure the bank account is fully verified and linked before attempting the withdrawal again. Sometimes the bank itself needs extra steps to accept incoming funds from gaming sites.
14.10.2023
Posts: 640
Posts: 640
Want to join the discussion?
To leave a comment, you must log in to the forum.