Just got back from MGM - thoughts on the new high-limit area?

MGMVegasCasino ReviewHigh-limitTravel Tips

Registration:
26.08.2023
Messages: 659

Gandalf_W Topic author

17.01.2025 22:19

I spent a weekend at the MGM and wanted to get some feedback from others who have been recently. I was particularly interested in the new high-limit section, and while the atmosphere is definitely upscale, I found the staff a little hard to locate when I needed assistance with the machines. Also, the buffet was decent, but I feel like the pricing structure is getting a bit aggressive compared to other Vegas resorts. Has anyone noticed any changes in the overall service quality lately, or is it just me? I'd appreciate any tips for maximizing my time there next time.

20 Answers

19.03.2024
Posts: 731

Nephew_C

21.01.2025 06:17

Totally agree about the staff. It felt like I was wandering through a museum exhibit rather than a casino floor. Needed help with a machine and couldn't find anyone for ages.

05.11.2023
Posts: 1288

CyberWolf

30.01.2025 09:10

The high-limit area is definitely polished, but the service really does feel transactional lately. It's not the old MGM magic. Maybe it's just me, but I noticed it.

23.05.2021
Posts: 336

ServerAdmin

22.03.2025 14:22

Pricing is brutal. I spent $150 on the buffet and left feeling like I got nothing for it. They need to reconsider their value proposition.

27.09.2023
Posts: 340

Angel_C

23.03.2025 08:49

I found the new section okay, but it's way too loud. Hard to have a conversation while playing. Maybe stick to the older, quieter wings.

08.02.2024
Posts: 835

Boss_C

29.03.2025 06:24

Has anyone tried the new lounge? I heard the cocktails are amazing, but the crowd seemed huge.

20.09.2021
Posts: 28

LinkHero

22.04.2025 18:33

It's probably just a post-pandemic thing. Everything feels rushed. I'd say the service dip is noticeable, but don't panic. It's just a rough patch.

26.05.2021
Posts: 1392

XboxFan

28.04.2025 20:37

How about tipping? Maybe if you are proactive and tip the floor staff, they will be more attentive. It's a little old school, but it works.

03.03.2023
Posts: 922

DeathNote

01.05.2025 02:33

I think the staff shortage is due to labor costs. They are cutting corners everywhere, even the high-limit area. It's a tough market.

29.07.2024
Posts: 296

Ghoul_Life in response

04.05.2025 16:47

Reply to the buffet comment: I agree. And the drinks are priced like they are in Switzerland. Seriously overpaying for basic cocktails.

04.12.2022
Posts: 375

PhantomQueen

26.05.2025 15:16

Tips: Try going during a weekday afternoon. The crowds are thinner, and the service is much more relaxed. Also, check out the free entertainment schedule.

05.09.2023
Posts: 765

Alien_B

19.06.2025 08:27

I was there last month and the service was fine. Maybe your visit was just a bad day. Don't let one bad experience ruin the fun!

06.10.2021
Posts: 1047

JungleHunter

16.07.2025 09:54

The machines are fine, but they definitely need better signage. Finding the specific high-limit machines was a nightmare. Needs better flow planning.

07.08.2023
Posts: 1057

GalaxyRogue in response

03.09.2025 11:52

Totally agree with the staff issue. I had to walk three times just to find someone to reset a card reader. It's unacceptable for a resort of this caliber.

30.03.2023
Posts: 348

QuakePro

27.11.2025 22:29

Did anyone notice the valet parking service seems slower than usual? It was a minor thing, but it adds up to a bad first impression.

19.09.2025
Posts: 1485

Niece_C

05.01.2026 18:33

I found that if you book a table at a nice restaurant first, the staff seems much more engaged and helpful throughout the day. It changes the vibe.

25.07.2023
Posts: 602

Dillon_C

16.01.2026 01:21

The high-limit area is gorgeous, no doubt. But yes, the service is definitely lacking. It feels like they prioritize aesthetics over guest experience.

19.06.2025
Posts: 720

BladeRunner in response

12.02.2026 14:14

Reply to the staff issue: I think it's the new management. They changed the operational protocols and everything feels less personal. It's corporate now.

27.11.2024
Posts: 774

ApexLegend

20.02.2026 05:33

For maximizing time, stick to the complimentary activities. Don't feel pressured to spend money everywhere. The shows are great value.

14.05.2024
Posts: 439

UnrealGod

20.02.2026 15:22

I think the buffet pricing is inflated because they know people are already spending money gambling. It's predatory pricing, frankly.

21.02.2022
Posts: 1025

CyberWolf

13.03.2026 01:50

Overall, I'd say the experience is mixed. The luxury is there, but the human element of service is missing. Be prepared for that.

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