Help! Rewards for turning stones aren't showing up after login

rewardsloginturning stonesbughelp

Registration:
17.02.2022
Messages: 1449

ThunderBolt Topic author

03.03.2025 04:55

I'm having a bit of trouble claiming my rewards. I spent time turning a bunch of stones yesterday, and I was expecting a certain amount of currency or materials to appear in my inventory. I logged out and logged back in this morning, but the rewards section seems empty, and the stones I used don't seem to have triggered the claimable bonus. Has the reward system changed recently, or is there a specific button I need to press after logging in to make sure everything is properly credited? Any guidance on how to troubleshoot this would be greatly appreciated.

18 Answers

27.12.2023
Posts: 1457

ThunderGod

28.03.2025 18:04

Have you checked the 'Claim' tab specifically? Sometimes the rewards don't auto-appear, you have to manually click the button.

08.11.2023
Posts: 1134

TitanStrike

07.04.2025 18:57

This happens sometimes. Try logging out completely, clearing your browser cache, and then logging back in. That usually fixes inventory sync issues.

02.05.2021
Posts: 352

Crowe_T

05.05.2025 02:19

Maybe the rewards are tied to a daily limit. Did you hit the cap for stone turning yesterday? Check the system message for limits.

06.01.2023
Posts: 780

NovaStrike

16.06.2025 06:17

Wait, are you sure you used the correct type of stone? Some stones give basic currency, while others give rare materials that require a specific crafting station.

03.03.2023
Posts: 87

AtomicBlast

30.06.2025 08:33

I had this exact problem last week. It turned out the developers had a temporary bug that required a server restart. Check the official announcement board for maintenance notices.

22.11.2022
Posts: 1418

LightningX

07.07.2025 19:23

Did you check the 'Transaction History' log? Sometimes the reward is credited but categorized differently than expected.

08.08.2021
Posts: 1345

Friend_C

12.07.2025 04:07

Short. Check the rewards tab again.

07.08.2021
Posts: 1244

OmegaZero

21.08.2025 04:10

I think you might be looking in the wrong place. The bonus materials often go into a separate 'Bonus' inventory slot, not the main currency bank.

15.11.2023
Posts: 478

FortNiteKid in response

28.08.2025 11:12

Is_reply: true. @User: Try contacting customer support directly. Since this involves missing credits and potential system bugs, they will have access to backend logs that we cannot see. Provide them with timestamps of when you used the stones.

26.04.2022
Posts: 804

HyperNova

25.09.2025 16:51

Long. When I experienced this, I realized I had accidentally used a limited-time stone bundle that expired overnight. The system only credits the rewards within 12 hours of the action. Make sure you read the fine print on the stone bundle purchase page to confirm the reward window.

08.04.2025
Posts: 350

Devil_C

11.10.2025 20:44

Medium. Maybe the rewards require a secondary action. For example, you might need to open the 'Inventory Management' screen and click 'Process Bonuses' to trigger the credit.

13.04.2025
Posts: 422

QuantumLeap

28.10.2025 22:20

It's a known glitch. Wait an hour and try again. The system usually corrects itself eventually.

14.11.2022
Posts: 192

PingMaster in response

25.11.2025 05:31

I agree with the user above. Clearing the cache is step one. If that fails, the next step is definitely contacting support. Don't rely on us forum users for technical fixes.

17.05.2023
Posts: 1207

SolarKnight

11.03.2026 02:07

Did you use a premium stone pack? Sometimes the bonus rewards for premium packs are delayed until the next day's reset.

16.02.2026
Posts: 882

Uncle_C

03.04.2026 05:46

Check your email associated with the account. Sometimes major rewards are sent out as a confirmation email, especially if they are high value.

03.11.2023
Posts: 604

DarkMatter

06.04.2026 16:28

I'm suspicious of the reward system itself. Have you checked if there's a maintenance announcement? Sometimes rewards are paused during updates.

16.01.2024
Posts: 232

OmegaZero in response

08.04.2026 02:31

I used the stones yesterday too. I had to wait until I was in a different time zone and logged back in. It seems like a time-sync issue on the server side.

18.11.2022
Posts: 749

VsyncOff

10.04.2026 08:15

Remember to check the 'Pending Rewards' section. It's separate from the main inventory and is where uncollected bonuses are usually held.

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