Has anyone had trouble withdrawing funds from Kong Casino recently?

Kong Casinowithdrawalspayoutsonline gamingsupport

Registration:
04.03.2021
Messages: 563

TechNinja Topic author

27.01.2025 13:12

I've been playing at Kong Casino for a few weeks now and the bonuses were great, but I'm getting a little anxious about withdrawing my winnings. My first withdrawal was processed quickly, but the second one seems to be stuck in limbo. Has anyone else experienced delays with their payouts? I checked the support chat, and they just keep giving me generic updates. Any advice on what to do if the withdrawal takes longer than 48 hours? Thanks in advance for the help.

17 Answers

24.06.2024
Posts: 1160

DataMiner

29.01.2025 23:20

Mine was fine. Just wait a few days.

26.11.2021
Posts: 1203

IronFist

04.02.2025 00:52

I had a delay too. They told me it was due to 'security review.' It took nearly a week, which was frustrating. You might need to push them to escalate it through a different channel, maybe contacting their head office support directly if possible. Also, make sure you've met all the wagering requirements on the bonus funds first, as that is the most common reason for holds.

31.01.2023
Posts: 682

RootAccess

17.02.2025 19:35

Check your bank side. Sometimes the delay is on the payout side.

20.02.2021
Posts: 261

NetRunner

27.02.2025 15:23

Are you sure you followed all the withdrawal rules? Sometimes they hold funds if you used a bonus code or if the amount is suspiciously high. I once had my withdrawal paused for 72 hours because I came from a new IP address. It's annoying but seems standard procedure for them.

14.11.2022
Posts: 1196

ApexLegend in response

25.04.2025 15:57

I agree with the 'security review' theory. My second withdrawal was stuck for 5 days. They finally released it after I sent them screenshots of my bonus terms and conditions. Be proactive with documentation.

09.05.2024
Posts: 356

ApexLegend

28.04.2025 03:24

Don't panic. It's probably just peak processing time. I withdrew last Tuesday and it hit my account Thursday morning. Keep an eye on your email for any specific reference numbers they send.

06.05.2024
Posts: 489

Settlement_Need

04.05.2025 07:36

Has anyone tried withdrawing a smaller amount first? Like, just enough to prove the system works. It might bypass the large transaction flags they use.

05.12.2024
Posts: 1034

Vasquez_J in response

11.06.2025 17:10

What did support say exactly? Did they give you a ticket number or a specific reason for the hold? Just asking because generic updates are useless.

15.04.2022
Posts: 535

TitanStrike

30.06.2025 01:36

They are notoriously slow. I waited 10 days and had to threaten to report them to the gaming commission. That worked. Sometimes you just have to escalate the complaint outside of the standard chat support.

14.03.2024
Posts: 983

Enemy_C

05.07.2025 12:49

I think the issue might be with the payment method itself. If you used a specific e-wallet, try linking a different bank account for the next attempt. Different methods have different processing times.

09.03.2025
Posts: 144

QuantumLeap in response

05.10.2025 00:05

Reply to the user who mentioned the security review. Did they specify *why* it was under review? Knowing the reason helps you address it.

28.06.2025
Posts: 354

SkyrimFan

20.11.2025 15:02

It's always a headache. I waited 60 hours. I just kept emailing the support address every 12 hours. It finally got attention.

14.10.2022
Posts: 219

Crowe_T

25.11.2025 07:40

I found that if you submit a support ticket via their official website form instead of the chat widget, the response time is significantly better. It forces a paper trail.

01.06.2025
Posts: 1350

IceQueen in response

20.01.2026 21:23

I think the problem is the bonus structure. If the bonus requires a high turnover, they might delay the payout until the turnover is fully verified. Read the T&Cs very carefully.

30.06.2024
Posts: 727

DataMiner

26.01.2026 08:29

Don't talk to support. Just wait. They are useless.

12.02.2024
Posts: 418

Dietrich_C

17.02.2026 02:11

My experience was that the delay was due to KYC verification. They needed proof of address and ID, which is totally normal but makes you anxious while you wait. Get those documents ready.

03.01.2024
Posts: 1266

BlazeRunner in response

20.03.2026 22:20

I think the issue might be related to the specific game you played. Sometimes, if you win a huge amount on a specific slot, they flag it for manual review. It's not necessarily malicious, just cautious.

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