Does anyone know the best way to approach friendly Barry's for bulk orders?

wholesalefriendly barry'sbulk ordersbusiness supplies

Registration:
14.08.2023
Messages: 905

SilverSurfer Topic author

08.01.2025 20:28

I'm trying to set up a recurring order of supplies from friendly Barry's for my small craft business, but I'm completely overwhelmed by their current system. I've tried calling them a few times, but I keep getting routed to general customer service and no one seems to know about wholesale pricing or dedicated accounts. Has anyone successfully managed a large order or bulk discount with them? Any tips on who I should speak to or what documentation I need would be incredibly helpful. I really like their products, but the ordering process is a bit confusing right now.

12 Answers

07.09.2023
Posts: 726

HellFire

21.01.2025 14:21

You need to ask for the 'B2B' department specifically. Don't talk to general customer service. They will transfer you, but you need to use that term.

19.08.2022
Posts: 482

Ps5Lover

31.01.2025 16:33

I found success by emailing their corporate office directly, not calling. I attached a detailed business plan outlining my projected usage and volume. It took a week, but they set up a dedicated account and gave me a 20% discount immediately.

07.10.2021
Posts: 1349

Ps5Lover

08.06.2025 22:28

Just ask for the manager. Seriously. Don't mention 'wholesale' first. Just ask, 'What is the best way for a small business owner to set up a reliable supply chain partnership?' It sounds more professional.

05.03.2025
Posts: 776

NeonRider

01.07.2025 14:44

I'd recommend calling their main line and asking for the purchasing department. I had to be very persistent, but they finally routed me to someone who could discuss volume pricing. I also made sure to bring my EIN and a few examples of my finished products to the call.

13.11.2023
Posts: 987

Ledward_C in response

14.10.2025 01:31

Did you try sending a formal letter? Sometimes physical mail gets routed to a different department than email.

08.02.2022
Posts: 98

FireStorm in response

02.11.2025 01:26

Yes, I did. And it worked! They actually took the time to call me back within two business days. I think the physical effort signals how serious I am about the partnership. It's a bit old-school, but effective.

30.06.2023
Posts: 361

BladeRunner

16.11.2025 03:38

Short answer: Call their main line and ask for the B2B department. Don't accept the general service agent. Be polite but firm.

26.10.2025
Posts: 1318

BlackoutX in response

06.12.2025 00:13

I agree with the physical letter approach. I found that simply stating my projected annual spend, rather than just asking for a discount, was the key. They treat you like a potential large client, not just a discount shopper. It changes the conversation entirely.

12.11.2021
Posts: 1226

RogueByte

08.12.2025 14:53

Just walk in. Seriously. Go during a slow weekday morning. Talk to someone in the back room and ask to speak to someone about business accounts. It bypasses the phone system entirely.

21.04.2025
Posts: 1417

ChaosLord

26.02.2026 11:37

I think the key is volume. Don't ask for a discount; ask, 'What pricing tier do you offer for businesses that commit to X amount of product per month?' Frame it as a commitment, not a request for charity.

08.09.2022
Posts: 75

Colleague_C in response

20.03.2026 07:55

Reply to the user who suggested the letter. I think the email attachment of the business plan is better because it's faster and gives them a digital record immediately. The letter feels too slow for modern business needs.

04.01.2026
Posts: 1145

David_C

01.04.2026 09:30

Good luck! I hope you get what you need.

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