Just stayed at the Richmond Casino Hotel - Thoughts on the new wing?

hotel reviewrichmondcasino staytravel tips

Registration:
08.10.2021
Messages: 16

SolarFlare Topic author

16.01.2025 13:54

I spent a weekend at the Richmond Casino Hotel last month and wanted to get some honest feedback from others. I stayed in one of the rooms in the newly renovated wing, and while the decor is stunning, I found the air conditioning unit to be quite loud, making it hard to sleep. The breakfast buffet was excellent, though, and the staff at the concierge desk were incredibly helpful with local recommendations. Has anyone else noticed the parking structure is a bit confusing to navigate? Overall, it was a decent trip, but I'm curious if the noise issues are common in that section of the hotel.

15 Answers

11.12.2023
Posts: 213

StarBlade

29.03.2025 16:36

The A/C noise is definitely something I noticed. My stay last year was similar, really disruptive.

26.04.2022
Posts: 778

BlueSpark

23.04.2025 12:20

I agree about the parking. It felt like a maze. They really need better signage directing people from the main entrance to the structure.

15.05.2022
Posts: 1352

NukaCola

02.05.2025 12:07

The concierge staff were amazing! They booked us a fantastic local dinner spot we never would have found on our own. Highly recommend staying here for the service alone.

08.12.2021
Posts: 108

AtariRetro

03.05.2025 19:34

Short and sweet: Great breakfast, terrible sleep.

18.08.2022
Posts: 820

Walter_C in response

06.05.2025 13:44

Has anyone else noticed the parking structure is a bit confusing to navigate? I spent twenty minutes just trying to find the right level for my car. It was incredibly frustrating and made the whole arrival process stressful.

23.02.2023
Posts: 203

Spirit_C in response

08.05.2025 01:21

I stayed in the new wing last month too. The decor is gorgeous, but yes, the HVAC unit in my room was loud enough that I woke up multiple times. Maybe it's a known issue with that specific renovation batch?

05.01.2025
Posts: 471

DeathNote

25.05.2025 17:55

Honestly, I was expecting more for the price point. While the breakfast was good, the overall experience felt overpriced given the noise issues and the parking headache.

06.02.2023
Posts: 419

DoomSlayer in response

09.07.2025 09:22

I found the A/C unit noise to be manageable, especially if you use earplugs. It's not unbearable, just a bit noticeable when you're trying to sleep deeply. Otherwise, the room was lovely.

10.01.2024
Posts: 1154

Ricks_C

01.08.2025 18:41

The staff were wonderful, but the pool area felt a little dated compared to the new wing. It's a bit of a mixed bag, honestly.

19.11.2022
Posts: 188

ShadowLord in response

25.11.2025 05:18

Totally agree with the noise complaint. It sounded like a freight train running right next to the wall. I ended up moving my luggage to the lobby just to avoid the sound when I got back to the room.

18.08.2025
Posts: 68

Nick_V

08.12.2025 10:28

Five stars for the breakfast buffet. Seriously, the selection and quality of fresh items were top-notch. Worth the trip just for the morning meal alone.

11.06.2022
Posts: 912

ShadowLord in response

11.12.2025 09:54

It's a decent trip, but I'm curious if the noise issues are common in that section of the hotel.

11.01.2023
Posts: 411

Rosenthal_C

23.12.2025 07:53

I think the noise is inherent to the new HVAC system they installed. It's powerful, but not quiet. If you're a light sleeper, definitely plan accordingly. Otherwise, the service makes up for it.

06.08.2022
Posts: 1298

NeonRider

08.01.2026 16:48

If you're coming for business, the location is unbeatable. Just be prepared for the parking struggle. Maybe they should consider a dedicated shuttle from the main lot to the hotel entrance.

21.03.2022
Posts: 1277

Rival_C

10.02.2026 20:14

The decor is stunning, but I found the air conditioning unit to be quite loud, making it hard to sleep. I really hope they address this in a future maintenance round. Otherwise, it's a solid 3/5.

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